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Frequently Asked Questions

Frequently Asked Questions

【Meals / Restaurants / Bars】
Is it possible to eat in the room?
Currently, we are unable to provide in-room dining.
For meals, we will guide you to the restaurant on the second floor of the main building.…Continue reading
【Hotel facilities / Equipment】
Is there Wi-Fi?
There is free Wi-Fi available within the facility.
【Hotel facilities / Equipment】
Are there any vending machines in this facility?
Unfortunately, we don't have any.
As a token of our appreciation, we provide one complimentary bottle of water for each adult in your room.
…Continue reading
【Access / Parking】
Is there parking available?
Available.
Guests of the hotel can use it free of charge.
There are 4-5 parking spaces in front of the hotel, 3-4 spaces under the eaves, an…Continue reading
【Use with children】
Children's dinner menu
Children's dinner at this facility will be a Shokado bento.
【(Example) Children's menu】
·sashimi　·Egg dishes　·Fried food　·Meats　·Fish
·White…Continue reading
【Hotel facilities / Equipment】
Is there a place where I can smoke?
Smoking is permitted in the smoking room on the second floor of the main building.
(All guest rooms are non-smoking, so if you smoke, please…Continue reading
【Hotel / Guest rooms】
How many rooms are there in this facility?
Your room is located on the third floor of this facility.
There are 12 guest rooms in total, 6 in the main building and 6 in the annex.
●Abo…Continue reading
【Bathing / Baths】
Is there a private bath? Is it necessary to make a reservation?
The hotel has a private bath.

You can also make a reservation in advance by phone or email.
Reservations are accepted in order of arrival a…Continue reading
【Bathing / Baths】
What is the quality of hot springs?
The fountain quality of Kanjin Onsen is a very smooth and soft spring quality.
Therefore, there is little stimulation, you can enjoy from ol…Continue reading
【Meals / Restaurants / Bars】
Can I bring in drinks and food?
From the hygiene point of view, as with regular restaurants
For drinks during meals,
I would like to order at the hotel.

If you like celebr…Continue reading
【Meals / Restaurants / Bars】
In case of food allergy, can you change the meal contents?
If you contact us in advance, we will do our best to accommodate your request.
Please contact us at least 3 days before your stay.

Shorenka…Continue reading
【Hotel / Guest rooms】
Is there an elevator in the facility?
Yes, we do provide.
There is an elevator that runs from the 1st to 3rd floors of the main building.
however,Private bath on the 4th floor of…Continue reading